Menopause in business: The 7 rules for reshaping your business and the way you run your business around your perimenopause

Menopause in business: The 7 rules for reshaping your business and the way you run your business around your perimenopause

Menopause in business: The 7 rules for reshaping your business and the way you run your business around your perimenopause

Who’d have thought that there’d come a time that I would be writing an article about how to deal with the menopause in business?!

I’ve become a woman-of-a-certain, even though when I look in the mirror I get a shock each time because the face doesn’t seem to reflect the mind that’s still living as a 30 year old.

It feels like only yesterday, I was writing about juggling work around pre-schoolers and school gate pickups. But children have a habit of growing up and we have a habit of growing older.

I’m 46 at the time of writing this blog post; my children are 13 and 15 and I have been dealing with the symptoms of perimenopause for the past few years. I don’t talk much about publicly because what I share is usually focused around marketing systems, lead generation, business models and revenue streams. But I’ve realised that I need to write about my menopause in business now because I wished I had read this two years ago. And I hope it helps you if you are going through that change in life if you dealing with menopause in business, too.

Menopause in business and what it’s meant to me

Fluctuating energy flows, extreme fatigue that’s taken me to bed, flushes, body shape change … it’s made me re-think how I run my business because if I’m not mentally and physically in good shape, it directly impacts on the level of service I can deliver to my clients.

And if you run a service based business like mine – coaching, training, therapy, design, consultancy or any other professional service – you have to be on the ball to be able to deliver.

Or at the very least, make sense when you have a conversation with someone!

So this isn’t going to be an article about advice on the pros/cons of soya, supplements or whether HRT is right (there’s plenty of articles already and I’m no hormone expert, that’s for sure).

This article is focused about how to manage your menopause in business and shape and run your business around your menopause, without making yourself ill, beating yourself up with guilt or losing your mind. And because I don’t think enough women (or men!) are talking about the effects of menopause in business  I wanted to share my experiences and how I am dealing with this.

If I hadn’t put these rules in place for myself, I really think I would have ended up being one of those women you find walking around the supermarket, still in her PJs, hair unbrushed and looking dazed and confused about what she went in there for in the first place!

It’s OK … Men can read this too!

By the way, if you are a man reading this, change in life can affect you, too.

You may not be building up to that last menstrual cycle (darn … I never thought I would write that phrase in a blog article LOL) so don’t click away. I’d love to know your thoughts on this as your hormones change as you get older, too. Some may call it mid-life crisis, but it’s no joke when your body changes and you feel you have absolutely no control over it.

These have been my rules for re-shaping my business around me becoming a woman-of-a-certain age.

blog post 7 rules perimenopausal

Rule No 1
Work when you are productive, not when you think you have the time

When I first started up my business in 2004, I was full of energy. I had a young family, suffered sleepless nights and ran the home too. So, technically, I really shouldn’t have had the energy to work the hours I worked back then.

But when you are younger (in my mid 30’s back then), you can really cope with anything because your body is still performing the way it needs to.

I would get my kids to school, rush home and work until I picked them up again at 3pm. in the first couple of years, my youngest was home with me 2 days a week so I only had 3 school days a week to work. But I managed to cram in work whilst he was napping on his home days, during CBBC sessions and as soon as they were both bathed and in bed, I’d be back in the office either running a teleseminar, coaching clients or writing until 2 am.

For the past few years, my days have become longer (yeah!) but once both my kids are home, usually from 5pm onwards, and I’ve made supper, supervised homework, had a “heated debate” with a stroppy teen and done the laundry … I’m done for. Literally done for. The only energy I have is to drag myself to the sofa, put my feet up and try to stay awake until 9pm before taking myself to bed.

The thought of working evenings or taking myself out networking can’t even cross my mind.

So rather than beating myself up for not being able to capitalise on the evenings any more, I surrendered and made sure that my days were efficiently scheduled as possible.

Client calls are now only scheduled from 12noon onwards until school pick up time. Mornings are my time because from 8.30am to about 11am I am at my best. When my energy starts to wane, my clients pick me up because after all, it’s so much easier working on other people’s businesses than your own, yes?!

I don’t do London, except for special occasions. The travel knackers me. Plus the jet-setting lifestyle that once appealed to me 10 years ago is now firmly pushed to one side. I am happy being a home-bird and now that I’ve accepted that, my productivity is back on track. I’m not wasting energy with that keeping-up-the-jones feeling.

Once my chicklets have flown the nest, who knows. But for now, I want to be a mother first and foremost. And preferably one that’s not cross all the time because she’s knackered from travelling.

TAKE AWAY: Look at your diary for the next couple of weeks. How are you scheduling your week? What changes do you need to make to your routine to address your productivity levels?

Rule No 2
Create a business that works for you, not a business you feel trapped in

Your business model has to work for you because if it doesn’t, you’re just an employee. And without the employee perks of paid holiday and still getting a paycheck if you end up in bed ill one day.

If you have created a business that was once exciting, exhilarating and fun but is now exhausting and draining, then you have to change it.

I’ve spoken to dozen of women in recent years who have all experienced this. They’ve created a business that involves travelling overseas – once fun but now they are of a “certain age”, it’s taking it’s toll on them. They’ve created a business that involves lots of 1-2-1 time – once energising but now exhausting.

My first 8 years or so, I sold a lot of low priced programmes and digital products and most of my income came from working with clients 1-2-1. My workshops were affordable which meant I was filling a room of at least 20 people every 4 to 6 weeks. I created a membership site, which at £30 a month wasn’t cheap but it was a price level that didn’t need a lot of persuasion and when I have more than 100 members who stayed on average for 8 months, it was a fabulous revenue stream for a couple of day’s work once a month.

My business model back then worked for me because I had the energy levels to see it through. I thrived off the juggling of commitments and dashing from one thing to the next.

But in recent years, I realised my business model had to change.

Now I have completely turned things on their head and have a business model that works for me in my current time of life. I work with far less people but at a higher price point, which means my time is more profitable and I can give a lot more value. I work considerably less hours, I don’t rush around like a headless chicken and yet my productivity has gone up.

Please note: This change didn’t just happen overnight.

It’s been a gradual shift, both in my mindset and practical implementation of new systems and programmes. But the realisation that things needed to change was the catalyst for going out there and making it happen.

TAKE AWAY: Take a morning out – away from your screens, phones and any other distractions – and quietly review how your business model is working for you. Is what you’ve created (or creating) going to work for you and your energy levels? Are you being your very best for your clients in the way that you are working with them? What needs to change over the next year or so? And what’s your first baby step to changing things right now?

Rule No 3
Review your wardrobe

Seriously, your wardrobe is important. I know confidence needs to come from within ourselves for it to be sustainable, but the clothes that you wear, the haircuts, the handbags and shoes … the outer impression of ourselves does directly impact how you feel.

And when your success in business is almost directly in proportion to how confident you feel at the time, your wardrobe matters.

I’m very much a jeans and converse girl. Yes, I’ve been know to put on a dress for my speaking engagements but essentially I feel most me when I’ve got a good pair of jeans on.

Perimenopause has meant that my middle is now not really a middle. My top half has merged through to my bottom half so that my wardrobe of GAP jeans give me not so much a muffin top … more like a full cream tea and couple of Mary Berry cakes look.

Have you ever tried to wear stomach-flattening pants under jeans? Amazing for the first hour, but towards the end of the day you just feel like a cling-filmed wrapped chicken that’s been left out of the fridge for too long.

I began beating myself up about my weight, which only made me eat more chocolate biscuits (classic emotional eater, me!)

But realising that what I could wear 3 years ago, simply wasn’t going to work any more I sought out the advice of Gail Morgan, one of the UK’s top image consultant trainers. One look up and down and she told me, “You’re a classic triangle, turning goblet”.

Rather than running off for a good sulk for being called a goblet, I jumped for joy. I had a new rule for dressing to follow and after Gail introduced me to Marks & Spencer sculpt and lift range of skinny jeans (which are very well priced, too I will have you know), I rushed out and sorted out my wardrobe.

TAKE AWAY: Like your business, is it time to review your business wardrobe? It’s really easy to get stuck in a rut but as your body shape changes, it’s wonderful to realise that going up a dress size is not a failure.

Rule No 4
Exercise

OK, I know I said this is not an article about dealing with your perimenopause – this was supposed to be about your business. But seriously … exercise is critical at this time of your life.

And when you run your own business, you simply have NO excuse not to make the time to exercise at least 3 times a week.

This goes back to rule number two and making sure you have a business that works for you, rather than you working for it. If you have created a schedule that just doesn’t allow you to take just a few hours out a week to take up an exercise you enjoy, then your business needs to change.

I use to run and go to the gym. But with my weight gain, aching legs and joints and general knackered-ness, this wasn’t going to work. Recently I’ve taken up swimming. And yes, the proper goggles, swim cap kind of swimming. Hey, I didn’t say that style has to affect the way you exercise.

Going from drinking copious amount of chlorinated water (and god knows what other fluids!) and half-drowning with every breath, I swam my first 1 mile the other week. 66 lengths of the pool. Even my 15 year old daughter was impressed and I don’t normally get much more than a raised eyebrow from anything I say to her right now.

So exercise doesn’t have to be the classic gym session. It can salsa dancing, yoga, walking … anything as long as you are moving.

TAKE AWAY: If you aren’t exercising, what can you try out this week? Do you need to go back and read Rule Number Two again? Don’t put this off. You need to be moving (and keyboard exercise doesn’t count.)

Rule Number Five
Creativity never stops; you don’t need to act on every idea

Your body may start to slow down when you hit perimenopause but if you are a creative entrepreneur like me, ideas never stop coming. A few years ago I was getting extremely frustrated that I just didn’t have the inclination or the energy to implement as much I once did.

I would push myself to do more but all that ended up doing was making me more tired, frustrated and well, menopausal! I was cross at myself, but this often came out being cross with my family. And that’s no good.

After going on a journey with the very inspiring Nicola Bird who taught me much about simplicity last year, I’ve been shown that ideas are simply trains of thought that keep on coming, no matter where or what you are are doing.

Realising that I didn’t have to implement everything that came my way because I now trust that there are plenty of other ideas all queuing up behind each one, I can keep focused on the current project, without getting frustrated by my tiredness.

It’s why I see so many business owners flip flop from one new shiny toy to the next. There’s almost an addictive nature of acting on ideas but often never following them through because the next one comes along.

SQUIRREL!

Periscope is a classic example; an amazing piece of fun, creative and innovative tech but if you stay focused on the marketing strategy and business model that you’ve set out to create, you will see better results, quicker.

TAKE AWAY: When you get an idea, become consciously aware of what happens and how you act. Do you get frustrated? Are you bouncing from one thing to the next? Become aware of how your creativity impacts your energy levels and do something different. Sometimes just scribbling the idea onto a post-it note and throwing it into a shoebox can reassure you that you know where to find it again if and when you ever want to act on it. It’s the whirlwind noise in your head that often causes the anx, so get it out and move on.

Rule No 6
F&*% It Days are OK (and actually good for the soul!)

When you get to a “certain age”, you being to realise that you don’t need to take yourself, or anyone else, that seriously all of the time.

Perhaps this comes down to experience and having a decade of working for myself under my belt, too. But it’s incredibly freeing to realise that you can only do want you can do. And if you can laugh at your failures and shake off negative remarks and snidey comments, then running your business is really much easier to run.

Apologies for the language (and for sharing one of the all time annoying songs!) but any time you want to share a moment of F&*% It, then play this video below.

It’s very good for the soul … you just may want to plug in headphones if you are in a public place or have children in ear shot!

Rule No 7
Systemise, Delegate or Delete

To enable me to become more effective and efficient (AKA work less and earn more money), I process everything I do through the rule of systemise, delegate or delete.

I’ve come to realise that over the past few years, I am doing the same stuff over and over again. And when energy levels are so up and down, I just can’t afford to be wasting my time and energy over stuff I really need not be doing.

So becoming consciously aware of how I fill my days, I’m always reviewing and asking myself whether I could systemise, delegate or simply delete something that I find myself doing over and over, out of my day.

This is one rule I’m still working on.

I’ve got systemise working well; I’ve invested in and worked hard to figure out my marketing systems – both lead generation and conversion processes – and nothing delights me more than having appointments being booked into my diary automatically from people who really want to speak to me. (In fact, I now teach other business owners the exact system in Clicks To Clients, which I opened up the doors to this summer). It all makes a lovely change from having to rush around networking like crazy and using push-energy rather than pull-energy to bring in new business.

Delete ain’t too bad; it helps to have more F&*% Days!

But delegate is definitely a work in progress, I have to confess. I’m still a control freak at heart and let the tech side of marketing take up way too much of my time. Trouble is I love it so much, I don’t think I could bear to hand it over to someone else … but hey, I have my vices and I’m certainly not perfect. I’m only human, just like you.

So there you have it.

My 7 rules for perimenopausal women running their own businesses.

And having just read through this again before clicking the publish button, I’ve realised that these 7 rules were something I wished I had applied way before my perimenopause began. So whether you’ve hit menopause or you’ve found yourself to be a “certain age” or simply that you’ve hit a wall and you need to review and re-set your path because your business is just not set up to give you what you want or need right now, I hope what I’ve shared has helped.

I’d love to know what your thoughts are; what rules you may have and any other tips or suggestions you would like to share. Leave a comment below as I love to read them all.

 

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Sowing the seeds: knowing when to harvest your business leads

Sowing the seeds: knowing when to harvest your business leads

There appears to have been a theme for me this week in several conversations with my clients. “I’ve been putting in the hard work, but when will I get the results?” It’s what I struggle with myself from time to time. I go hard at something – a new plan or trying out a different marketing strategy – and then get frustrated when I don’t achieve what I thought I ought to get. When you follow a particular path that you believe is going to get you where you think you want to go and you have laid out your goals and targets for each step of that journey, it is tough when the goals and targets you’ve set don’t materialise the way you thought they would. It’s tempting to throw your toys out of the pram, to want to hide under the duvet, to start thinking thoughts of wanting to give up and go do something easier; something simpler; something that doesn’t feel as hard as it does right now.

But giving up is not an option.

Sowing the seeds for future business can be unpredictable and, being human, it is usual for us to want to control and see results fast. And to throw more anguish into the equation, we often get emotionally attached to the results and blame ourselves for not performing the way we thought we would. I know there are plenty of experts and articles on the wonderful world wide web that try and tell us differently. Automate and set up marketing funnels to bring in new leads and all your business dreams will come true … well, I can tell you that comes from a land of Unicorns pooping jelly tots!

Some seeds don’t come with exact germination timings.

And some seeds just take a very, very long time to shoot up. Take the bamboo farmers. When they sow the bamboo seeds, they take not one, not two but five years for anything to appear above ground level. For five years, those bamboo seeds are growing their roots under the soil and it’s not until the fifth year that they shoot up 80 feet tall within just 6 weeks. Do the bamboo farmers start blaming themselves after a year or so that the shoots haven’t started to appear? No … they know it’s a waiting game of looking after their crops. Now, does that mean some of your seeds may take up to five years to shoot up? Well, yes. Possibly. But there will also be seeds that take 6 weeks. And some that will take 2 months. And some that will be even years before you harvest those business leads. Patience is not a virtue often associated with entrepreneurial types and people who run their own businesses. At best it is over-looked or ignored; at worst it is viewed as being weak for not seizing the day and surging forth with action. However, I see patience as being critical to your growth, both in business and personal terms. Patience is not about cruising along and avoiding what’s needed doing to see your business grow. It’s not about being complacent or sitting cross legged on the floor asking the Universe for new clients. To me being patience is keeping cool and calm and recognising all the little results that are telling you you are on a right path. When I find myself in the midst of getting caught up with “I’m working hard, why am I not getting results?” storm (and it is a storm because I get buffeted around, picking up bruises and bumps along the way!), patience goes straight out the window. I get emotionally attached to the outcomes which usually results in pushing away business. Let the storm calm and see the journey for what it is, and I’m able to see results and the good things happening all around me. As a business owner, it is your job to sow seeds each and every week. Some weeks there will be more seeds than others, of course. But to only sow seeds when you absolutely need the business and you find yourself on the wire, and no matter how patient you are, they probably won’t germinate in time for you to meet your harvest deadlines. Some seeds will be ready when they decide they are ready. You simply can’t speed up seeds that don’t want to be sped up. Start forcing that seed and then blame yourself for not getting the harvest you wanted and you will be pushing business away. Once you’ve planted, you need to nurture them. And whilst you nurture those seeds, you need to carry on and plant some more. And then some more. There is no simple answer to when is the right time for harvesting, I’m afraid. But I hope by reading this I’ve inspired you to be patience and to keep sowing seeds and keep taking action whilst you wait for results to happen.
  How do you cope with waiting for leads to convert in to business? Do you get frustrated by doing “the hard work” and not seeing results quick enough? I would love to read your thoughts so add a comment below and join in the conversation.
Falling down Alice’s rabbit hole

Falling down Alice’s rabbit hole

It’s been a while since I wrote my first book.

It was always my intention to write books. After all, how could I possibly continue to introduce myself as “Speaker, Author and Marketing Expert” if I wasn’t authoring? How long could I continue to ride the wave of the one book I had written?

Plus, isn’t that what every other successful entrepreneur did?

The big guns and gurus all had more than one book published … didn’t they?

Or that’s the story I had been telling myself over the past couple of years. As this story got told again and again in my head, it became more and more real. More and more true.

And this is exactly the topic I want to explore in this book; the stories, thoughts and expectations we bring along on our journeys to becoming “successful”. We all have them and they affect the experiences we have and, ultimately, the results we get from our marketing.

We need to be marketing our businesses; without marketing, you reduce your opportunities of clients finding you. Without clients there’s no income. And with no income … well, there’s no business. So to find out how to market your business, it makes sense to start with information out there already. Instead of sitting at your desk, twiddling your thumbs whilst asking the Universe for clients to ring you on your phone, you do what most people do – you look to experts.

Why invent the wheel when we can get information about the best, latest, cheapest, quickest ways of winning new business from other people who have done that (and got the T-Shirt).

Alice in wonderlandAnd where do most of you start? Well, yes … the internet.

The internet is a blessing and a devil. It gives us the opportunity to create a global business from our kitchen tables and spare bedrooms. But it also gives us the opportunity to fall into Alice’s rabbit hole when seeking for ways to get new clients.

Just hang out on Facebook for 10 minutes and your newsfeed fills with ads offering live training events to learn this and free checklists to learn that.

Google “how to get clients” and you get 730,000,000 results with pages and pages full of listings offering “33 ways to get more clients”, “21 ways to bring in the business” and “the quickest and easiest way to get booked solid”.

There so much free stuff out there, you sign up for this, that and the other and before you know it … BAM you now believe you simply HAVE to be creating an online business, BAM you NEED a way of bringing in passive income because there’s no way you’d be able to work with enough clients to have the income you need to live the promised beach life and, to be any way successful, BAM you’ve GOT TO start running webinars, group mentoring programmes and sell places for a VIP retreat weekend.

The next 12 months has you continually spinning further and further down the rabbit hole until you wake up one day and ask yourself, “What business am I trying to build here? I hate what I am doing. I’m exhausted at trying to get these marketing strategies to work. Why am I not bringing in enough clients? Why am I not more successful?”

If this has happened to you, you are not alone.

Most of us who have started up a business have experienced this at some time and at some level or other. It doesn’t matter how successful you perceive yourself to be (or how unsuccessful for that matter), everyone I know has fallen into Alice’s rabbit hole at some point. Everyone I know has sought information, advice or consultative help on how to get better results from their marketing from outside sources; from other experts who done that (and got that T-Shirt).

It’s what I do, after all. I have spent the past 10 years teaching and sharing marketing strategies and tactics. And I have also spent a fair amount of my own money learning the best, latest, cheapest, quickest ways of winning new business so that I can apply to my own business, as well as then adapt and share with my own clients.

For the most part, these outside sources are credible. What they teach works for them and for some of their clients.

And yes, I know there are plenty of charlatans out there and some who may even have a good heart but just don’t have the ability to deliver or meet their clients’ expectations. This book is not about starting a slanging match or starting a witch hunt! But, on the whole, when you go out and seek information and advice on how to get new, different or better clients, you will get tried and tested strategies and tactics.

So if most of the information and advice out there is sound, why don’t most of these strategies and tactics work for you?

Why is that the information and advice you sometimes (and perhaps almost always) get from these outside influences NOT get you the results that you after?

These are the questions I want to answer in this book.

Over the past couple of years, I have begun to understand why learning more can actually mean you end up knowing less; why the “7 Steps to Success Programme” you invested in doesn’t work for you the way that it worked for the expert who claims it does.

There’s still very much a place for “how-to” learning in my opinion. After all, you wouldn’t want to have heart surgery from someone who is simply trusting their instinct and confident about their own abilities to “give it a go”. But it’s time for me to start sharing my path of understanding with you on how to reverse the outside-in process so that your marketing can become inside-out. I want to share how your marketing can feel more authentic, more you … without the need for following a 7 Step Success Formula.

Your marketing strategies and tactics can be somethings that you love to do. You know what you could be doing to grow your business and find new clients right now; it’s just that you can’t access this information because you are too busy pulling your hair out trying to implement stuff that you feel you “should-be” doing.

So stop feeling guilty that you haven’t posted for the past seven days in your 30 Day Blogging Challenge. Stop beating yourself up because you still haven’t got a decent lead magnet on your website. And stop getting frustrated because you haven’t run that webinar you promised to do because the technology is scaring the pants off you.

It’s time to throw everything you think you want to know about out of the window and start working on your marketing from the inside-out.


The above is an excerpt from the introduction of my new, upcoming book “Inside-Out Marketing: How to put a stop to your “should-be” marketing and  attract client with simplicity, grace and ease.” (or the alternative title “Sod the 7 Step Success Formula – let me do what I bloody well want to do to market my own business!”)

If you are interested in getting sent further excerpts of this book and perhaps even be involved in it’s creation, then click here to add your name and email address to the notification list.

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In the meanwhile, leave a comment below and tell me what you think of what you read so far. Do you want to read more? Are you experiencing Alice’s rabbit hole? Or do you love working on your marketing strategy? Tell me your ideas and views below.

 

Is heart centred marketing just a cop out?

Is heart centred marketing just a cop out?

Is heart centred marketing just a cop out?

There’s been a trend in the online world that has been rapidly picking up pace; heart centred marketing. Originally aimed at the spiritual and therapeutic professions, this phrase seems to be as commonplace as the infamous yellow highlighter a decade ago.

I’ve tried to research this phrase to find out who first used it, but googling variants of this phrase just seems to lead to tens of thousands of websites using this phrase to sell their own info products.

In a recent discussion in a Facebook group several people were asking where this phrase had come from; whether it was just another “buzz word from the Maria Forleo crowd”.

I was immediately drawn to the discussion; being a huge fan of Maria and what she does, I totally got what these people was asking. After several years of running the hugely successful B School, it is of no surprise that this programme is churning out hundreds of online businesses all seemingly offering the same old thing … how to be a heart centred entrepreneur and sell without selling.

copydoodlesaccessclub_copydoodles_shape_28_tishOn my online searching of this phrase, it seems that there are many other discussions pinging up about this topic.

Heart Centred Marketing – what does it really mean?

Aren’t all entrepreneurs heart based?

Why all the focus on heart based and ethical? Surely we all want to be ethical, don’t we?

It’s true isn’t it?

Why would you or me not be selling ethically?

Do the likes of you and me not really put our heart and soul in to our businesses?

So it is more that there are certain business owners who want to know how to “sell without selling”? Is that heart centred marketing is really all about?

Yellow HighlighterHaving thrown myself in to internet marketing almost on the day I started my own business in September 2004, the web looked very different from what it does today. Remember the Long Sales Letter? The pages that scrolled on and on and on and on, broken up only by the yellow highlighter and “Buy now … only 4 copies left” (really?? only 4 digital copies left??)

It was a very “masculine” world to be learning from.

(I use the term masculine here not necessarily focused on gender. I wish I could find other terms to use that don’t automatically point to male or female. Females can be just as masculine and sometimes even more so, than some men … and obviously vis versa.)

It was hard sell on the internet ten years ago and whether it is because business has become more feminine (again .. not more female; although there are certainly far more women online now than there ever was back in 2004); more soft; more pull than push; more attraction than aggressive double-glazing selling.

Perhaps this is why heart centred marketing is making such a surge this year.

Is it the ying to the yellow highlighter yang?

And this is where I worry and get concerned with many businesses jumping on the bandwagon of this phrase Heart Centred Marketing. And yes, in this instance it is mainly women who are doing this jumping.

I’m certainly pleased to see the move away from that yellow highlighter, but there seem to me certain women who see this heart centred marketing approach as a safe haven; a place where they can pretend they don’t have to sell and hide behind the mask of authenticity and spirituality.

If this is the case, I am afraid that his “heart centred marketing” is only going to cause the demise of hundreds of online businesses.

Heart centred marketing is NOT an excuse to hide from your fears of selling. By being afraid of having selling conversations – whether that’s through your virtual or physical words – you are in danger of avoiding the very skill that you need to grow your business and create an income.

It is the proverbial ostrich sticking it’s head in the sand.

I love selling. Selling is a lot of fun … when the other person involved is interested in buying that is. You can’t hold a gun to someone’s head and tell them to buy from you (unless of course what you do is illegal … but I won’t go there, today!).

You can’t make make an income from your business if you don’t have this two way street. And I believe that this is what many “heart centred” business owners feel afraid of; if that other person is not interested in buying, then that’s going to be a hard sell.

Social media and online networking is adding fuel to this fire. Hiding behind your screen and using the likes of Facebook to find potential customers is stopping you from the very thing that will grow your business; sales conversations.

I don’t mean double glazing hard sells; cold calling from a list of numbers bought from a data company. I mean having meaningful REAL conversations with people who may be potentially interested in what you offer.

REAL conversations that involve picking up the phone, meeting face to face, video linking on skype if distance and time prohibits travel.

Getting sucked into the heart based marketing mentality can be dangerous for business if all it does it allows you to avoid learning and developing your REAL human to human selling skills. Yes, we all want to be liked. And of course it goes without saying that we all want to be ethical, authentic and give the best we can possibly give to our customers.

But avoiding the REAL sales conversations and speaking to REAL humans will be the death of your business … online or offline.

Beware the dangers of hiding behind the heart based marketing tag as it could lead you to having an expensive hobby .. rather than a profitable business!

What do you think? I would love to know your thoughts and ideas about this new wave of heart based marketing. Do you agree? Disagree?

Please leave your comments below. And if anyone knows who first coined the phrase heart based marketing, then I would love to know!

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Coffee Shop Offices: 7 tips to getting more stuff done whilst eating cake

Coffee Shop Offices: 7 tips to getting more stuff done whilst eating cake

laptop and cup of coffee

Don’t get crumbs on the keyboard!

Apparently it’s pretty hard to be creative in a quiet room. And yet too much noise around us is distracting.

Then throw in the household jobs to tempt us away from the stuff that you *should* be doing to find more customers.

It’s enough to send you to Facebook and waste an hour or two of your time, isn’t it?!

Whether you work from the kitchen table, in the spare bedroom or a purpose built garden office, when you work by yourself for yourself, it is tough to find enough motivation to keep at it day after day.

I know I find it tough.

Especially at this time of year … the dark mornings, the dark evenings, the lack of sunshine and vitamin D. When there’s lots on your to-do list, even the most motivated can find it difficult to focus time and energy on stuff that moves your business forward.

The stuff I’m talking about isn’t the stuff that is critical or customer focused such as posting out an order or emailing a proposal or even must-do-today-or-someone-is-going-to-get-pissed-with-me kind of stuff.

That stuff is easy to do … you have to do it, so you get on with it. Simple as that.

The stuff I’m talking about is the lead generation campaign you’ve meaning to set up; the postcards you’ve been meaning to get sorted and sent out for your next special offer; the research needed to find out where you can get 6 speaking events booked for next year; the squeeze pages that need re-editing as they aren’t converting enough leads for you.

You get the picture, don’t you?

It’s all the stuff that you know you *should* be doing, but frankly there’s so many emails to answer, paperwork to shuffle, Facebook notifications to check and tweets that need re-tweeting that you get the end of each day wondering it went.

Here’s a solution.

Go out to work.

Commute!

Get away from the comfort of your own working space that keeps you chained to your to-do list and get in the car and drive to an office that you can work in.

There’s plenty of these offices available to you. No need to pre-book or pay a delegate rate. For the price of a cup of coffee (and maybe a piece of cake), there are plenty of coffee shops and tea rooms around today to choose a quiet corner to work from.

Working from my local coffee shop

Working from my local coffee shop

This is exactly what I’ve been up to recently and I love it.

And I’m even lucky enough to have a wonderful coffee shop (that also sells quite delicious cookies!) within a 3 minute walk of my house. No need for me to even get in to my car.

The background noise of people coming and going – which I thought was going to be distracting – was actually conducive to working. And because I know I have a limited time there (I can stretch a cup of coffee out for about 90 minutes) I can get my head down and focus on a specific task.

Here’s some tips to get it working right for you:

1. Check wifi first

Always a good idea to call first or check their website as not all coffee shops and team rooms have wifi yet. A brand new tea room has opened up in my local village which I got very excited about, but when I messaged them on Facebook they told me they haven’t got WiFi set up yet as they didn’t know how many people would use it. They obviously had internet access to respond to me via Facebook … so why not make it available to all customers?!

2. Power sockets

Find a table close to a power socket and without causing an ‘elf-n-safety hazard and you are set up in case of battery failure. Nothing worse choosing a table, getting set up and then having to move half way through your session when your red light appears on your laptop (although if you are a mac user, you know this never happens LOL)

3. Avoid the Mummy coffee shops

Nothing against you lot (I’m one myself for goodness sake) but if you find yourself in the middle of an NCT meeting, that background noise rapidly becomes too much to bear!

4. Get clear on what you are going to work on

There’s no point rocking up to your coffee shop, ordering a latte and cake and then drumming your fingers on the table, wondering what you are going to get done. No! You need to plan out what you want to get done, so you can get on with it.

If you really don’t know what you should be doing to get yourself more customers then you should be speaking to me! But seriously … why not make that your task on your first coffee shop outing: to brainstorm ideas on what you need to do to find more customers. Once you’ve got that done, you’ve then got a list of do-able projects to get working on during your next few visits.

5. Passwords and logins

Nothing worse than ordering your coffee, opening up your laptop and then realise you’ve left your password and logins list back in the office. If you have them saved online, great. You are sorted. But whatever you need – phone numbers, website addresses, logins – to get what you need to get done, make sure you bring it with you.

6. Meet up with a GID Partner

Getting It Done is often more fun with someone else is Getting It Done by your side. Meet up, have 15 minutes telling each other what you are going to do, agree a time to get your heads down and then at the end of the session, get another coffee and compare notes.

7. Get the app

If you really don’t have a coffee shop or tea room within a short drive away, then get the app Coffivity. Seriously … I couldn’t make this up! This app will play coffee shop noises to help speed up your productivity and lots of people swear by it.

All you need to do is find another room in the house to work from, make some fresh coffee (unfortunately the app won’t do that for you!) and away you go. OK … maybe not the same thing but at least try working in a different room. Different walls can help with you with creativity and coming up with new ideas.

So, over to you.

I would love to know if you do this. And if so, what are your tips to working productively in a coffee shop or tea room?

Or do you something else? Or go somewhere else? How do you break up your routine and make sure you make the time to get your stuff done?

Failed Life Coach turned Business Owner

I have a t-shirt stored away in the back of my wardrobe. On the front (in Wham! 80’s style font) is emblazoned “Failed Life Coach”.

When I first started my own business, I was an accredited Life Coach. I had big ambitions to building my practice. You know, the usual stuff … a 6 figure business after two years, regular column in Red magazine and an appearance or two on the BBC breakfast sofa.

The problem was that it didn’t work out like this. My training to be a Life Coach covered everything there was to know about coaching. But training me to be a business owner was shoved in to a one hour teleclass and a short session in day 2 of the weekend training.

I was trained to be a great Life Coach. But after 5 months of struggling to get enough 1-2-1 clients through the door, it was apparent that I sucked as a business owner!

Things had to change!

The first business book to really rock my world was Michael Gerber’s “The E-Myth Revisited”. The poignant story of a woman, who was on the verge of closing down her pie shop business, started my journey in to changing my mindset.

Followed closely by Andrea J Lee’s “Multiple Streams of Coaching”, it didn’t take me long to realise my mistakes.

You see, I had considered myself to be a Life Coach. I did everything I could do to go out and find clients who wanted to be coached. I think I was on the verge of being reported as a stalker to a couple! But this just wasn’t working.

The day I decided to change my way of thinking and become a business owner who happened to offer coaching, was the day things started changing.

I began to take the time to look at the few clients who I was seeing results with and work out why they were coming to me and what it was I doing for them.

I began to realise that it wasn’t coaching they were buying from me – it was the results and outcomes they were getting.

I began to package up my offers – creating programmes and charging more for my time.

And I began to get my head around marketing – building a database, getting known as an expert in my field and creating marketing systems that helped turn strangers in to clients.

I stopped calling myself a Life Coach every time someone asked me what I did and started explaining that I specialised in helping women start up in business (my niche back in 2005).

I began to be a Business Owner. Now I know not all of you are Life Coaches. Some of you are Trainers, Consultants, Virtual Assistants, Website Designers and Online Retailers. But all of you are Business Owners.

Whether you like or not, you are here to make a profit from your passions.

And the sooner you change your mindset and considered yourself to be a Business Owner first and foremost, the quicker you will see results. And the quicker you will attract the right clients.

Have you had a similar story? When did you start to believe you were a business owner?  Love to read your comments, too

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