Resilience and the game of business

S@&* happens, yes?

Just as you feel you are in flow and that you’re finally two steps forward, you get an email cancelling a contract or a client tells you they don’t want to go ahead with the programme you’ve just confirmed with them.

Perhaps a marketing campaign didn’t get the results you expected.

Or something domestic such as a flat tyre or flooded bathroom throws your week into a spin.

Those of you who have been in business for a while will know that setbacks can just happen. It’s all part of the course.

No matter how much you prepare or put the processes in place, the proverbial can hit the fan at any time.

It was a previous mentor of mine who showed me the power of resilience.

“It’s not what goes wrong that stops you … it’s how quickly you can pick up and get going again that matters.”

I got this message when I’d just ran a webinar launching a new programme. It was back in 2014 and I was working on re-engineering my business so that I could work smarter in the programmes I wanted to deliver. I had high expectations for my new programme launch. I was really pleased with my offer and re-worked my webinar strategy.

But 24 hours after the live show … nothing. Dustballs. Zero. Nada.

I was gutted. It really knocked me sideways.

Why didn’t it work? What did I do wrong? What was wrong me?

My mean-spirited inner voice really started to take full advantage of the situation.

“Who are you to do this? Did you really think you were good enough to step up and work with someone like Bernadette? All that money wasted. You’re not really ready for this, are you?”

I know I’m not alone. I know you’ve heard your inner critic when something hasn’t quite gone according to plan and s@&* happens.

And I don’t whether you are the person who is meant to read this but I felt right to share this with you today.

“It’s not what goes wrong that stops you … it’s how quickly you can pick up and get going again that matters.”

By all means, have a sulk when something goes wrong. Go eat cake. Or open up a bottle of wine. Or whatever makes you feel better in the short term.

But after a few hours or when you start the next day, shake it off.

Look at the situation with a fresh pair of eyes … reassess, review … but get back up again and have another go.

When you realise you can’t control everything and that no matter how well prepared you are, s@&* can still happen, you need resilience.

Resilience matters in this game of business.

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